Lumino

Your new favorite agency by Rhiannon Ruff, Jenny Karn, Sheri Cook-Sandve, and Andrew Burnett. Lumino helps large organizations manage and monitor their digital presence, including social media, Wikipedia, job review sites like Glassdoor, and the blackholes of YouTube and Reddit. If any of these sounds familiar, you need Lumino: - You’re desperate to get a better handle on your organization’s digital presence. - People (both fans and critics) have strong opinions about your work, and you need a trusted way to detect problematic mentions before they snowball out of hand. - You have a multitude of accounts (legitimate and not) across a sprawling range of online platforms. - You’re tasked with strategically leveraging each one to manage the brand’s reputation. - Resources are limited, bandwidth is thin, and attention is divided among other priorities. We work with your internal teams and existing agencies to support the tricky platforms that need an expert and ethical eye. If you’ve got a project or simply want a