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19 Dec 2025

EcholoN CMDB (Configuration Management Database)

EcholoN CMDB (Configuration Management Database) is the central information and control tool within the EcholoN service management suite. As a central database,

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EcholoN - mIT solutions GmbH
18 Dec 2025

Service Management Software

EcholoN Service Management is the comprehensive solution for the end-to-end organization, control, and optimization of all service-related processes across depa

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EcholoN - mIT solutions GmbH
13 Oct 2025

Customer Service & Customer Support

EcholoN Customer Service bundles all central functions for efficient customer support, after-sales, and service processes - across channels, digitally, and in a

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EcholoN - mIT solutions GmbH
27 Aug 2025

EcholoN CMMS Maintenance Software

EcholoN CMMS (Maintenance Software) is a modular, no-code platform that efficiently plans, controls, and automates the maintenance, repair, and inspection of yo

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EcholoN - mIT solutions GmbH
09 Jul 2025

Measure customer satisfaction (CSAT)

Measuring customer satisfaction is an important factor for the long-term success of a company. EcholoN's blog article highlights the Customer Satisfaction Score

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EcholoN - mIT solutions GmbH
09 Jul 2025

Field service management (FSM)

EcholoN Field Service Management (FSM) supports your technicians in the field with a sophisticated, browser- and app-based solution – online and offline. Whethe

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EcholoN - mIT solutions GmbH
09 Jul 2025

IT Service Management (ITSM)

EcholoN IT Service Management (ITSM) is a modular platform for the efficient control, automation and optimisation of all IT service processes in companies. The

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EcholoN - mIT solutions GmbH

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